Module 2, Lesson 1: The Origin of Difficult

In this initial lesson of our module on difficult people, conversations, and decisions, your encouraged to reflect on the broader perspective of life's challenges.

Here are the key takeaways:

1️⃣ Victim Mindset: Kris discusses how slipping into a victim mindset—feeling powerless or hopeless—can prevent us from seeking solutions and taking control of our circumstances. 

2️⃣ Inevitability of Difficult People: Difficult people are an unavoidable aspect of life, much like a game of whack-a-mole where one challenge is replaced by another.

3️⃣ Subjectivity of Difficult: The term 'difficult' is subjective and based on our perceptions. People don't inherently decide to be difficult; it's our interpretation of their behavior that labels them as such.

4️⃣ Agency and Choices: Our power lies in how we choose to respond to difficult people and situations, rather than expecting others to change. By shifting our focus from external changes to internal responses, we can better navigate difficult interactions.

This lesson lays the foundation for understanding and managing difficult people and situations with a clear, empowered mindset.

To see the visuals of Kris sharing her screen and to access any downloadable resources, please log in to your portal and visit the corresponding video lesson.