Module 2, Lesson 2: Navigating Difficult - Leading Through Values & Clear Agreements

In this lesson, Kris delves into the essentials of navigating difficult conversations and decisions within your team by adhering to values and clear agreements. She outlines a structured framework that leaders can apply to manage performance and behavior effectively. 

You learn:

1️⃣ Establish a Clear Framework: A well-defined framework starting with a clear vision, values-rooted agreements, specific roles, and goal-setting mechanisms is crucial for managing team dynamics and performance.

2️⃣ Dual Focus on Performance: Effective performance management requires assessing both productivity and behavior. Ignoring either can lead to unresolved issues and team dysfunction.

3️⃣ Clarity in Communication: Clearly defined expectations and agreements are essential for addressing difficult behaviors. Without this clarity, feedback may seem like personal opinion rather than constructive criticism anchored in business standards.

Explore how these principles can simplify the complexities of leading through values and clear agreements.

To see the visuals of Kris sharing her screen and to access any downloadable resources, please log in to your portal and visit the corresponding video lesson.