Module 3, Lesson 1: Elements of Accountability

Accountability often carries a negative connotation, associated with individuals facing consequences for their actions. But what does it truly mean to hold someone accountable? And how can we create a culture of accountability and ownership in our organizations?

The 3 main takeaways are:

1️⃣ Accountability extends beyond job responsibilities: We explore the concept of accountability and how it goes beyond simply fulfilling one's job duties. From aligning with the company's values to meeting expectations in both production and behavior, accountability encompasses a broader scope that contributes to creating a culture of ownership.

2️⃣ Addressing performance gaps with effective conversations: It's important  to have open and honest conversations about performance gaps. By providing clear communication, setting expectations, and offering regular feedback, leaders can help team members understand their potential for growth and hold them accountable in achieving their goals.

3️⃣ The employee performance continuum: By comprehending where team members fall on the continuum, ranging from high performers to low performers, leaders can determine the appropriate approach in coaching, managing, or even reevaluating their fit within the organization.

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