Module 3, Lesson 3: The Performance Conversation

Not many leaders like to have conversations about a team member's declining performance, but that doesn't mean they shouldn't happen. Having conversations about unmet agreements and ongoing performance issues is made easier with structure and format that you'll lean in this lesson. 

The 3 topics covered are:

1️⃣ Embrace Authenticity and Honesty: The key to effective accountability conversations lies in being authentic and honest. By setting aside ego and focusing on facts, you can address unmet agreements and ongoing performance issues more effectively.

2️⃣ Utilize the Power of Fact in Communication: By rooting the conversation in facts, you remove subjectivity and create a foundation for agreement and improvement.

3️⃣ Address Issues Promptly and Effectively: Don't let discomfort or uncertainty hold you back from addressing performance issues head-on. Promptly correcting behaviors and actions can lead to significant improvements and prevent challenges from escalating.

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